Service Technician

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About the Job

D&M Industries in Moorhead, MN is looking to hire a Service Technician. The hired individual will be responsible for helping review, diagnose, and make repairs on defective products at customer sites while forming positive client relationships.

Summary of essential job functions

  • Fix or repair damaged materials to be used in production. Ensure method of repair meets quality standards. 
  • Fix/repair damaged goods returned from customers to meet customer standard.
  • Be comfortable/confident communicating with homeowners and clients to inform and update them on any needed information regarding products

General Physical Requirements

  • Exerting up to 100 pounds of force occasionally and/or, 20 pounds frequently and/or up to 10 pounds constantly to move objects by carrying, pushing, pulling or lifting
  • Visual acuity to operate machines
  • Inside and outside exposure to environmental conditions

General Mental Requirements

  • Strong ability to problem solve and establish potential defects
  • Knowledge of window & door products as well as repair and replacement and operation methods
  • Hardware and mechanical knowledge
  • Written and oral communications
  • Understand general construction site layouts

Other Requirements

  • Strong customer service skills to establish and enhance customer relations
  • Flexible work schedule with variable start time based on production schedule
  • Follow necessary safety precautions while working with broken glass, defective products, etc. 
  • Must have driver’s license to operate company vehicles 
  • Ability to operate various hand and power tools

Benefits

  • Health/Vision/Dental
  • 401K
  • 100% Employee Owned Company! - Stock Ownership Program
  • Vacation/Sick Days
  • Short Term/Long Term Disability
  • 7 Paid Holidays
  • Free Donuts on Wednesdays!
Location: Moorhead, MN
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