D&M Industries in Moorhead, MN is looking to hire a Service Technician. The hired individual will be responsible for helping review, diagnose, and make repairs on defective products at customer sites while forming positive client relationships.
Summary of essential job functions
Fix or repair damaged materials to be used in production. Ensure method of repair meets quality standards.
Fix/repair damaged goods returned from customers to meet customer standard.
Be comfortable/confident communicating with homeowners and clients to inform and update them on any needed information regarding products
General Physical Requirements
Exerting up to 100 pounds of force occasionally and/or, 20 pounds frequently and/or up to 10 pounds constantly to move objects by carrying, pushing, pulling or lifting
Visual acuity to operate machines
Inside and outside exposure to environmental conditions
General Mental Requirements
Strong ability to problem solve and establish potential defects
Knowledge of window & door products as well as repair and replacement and operation methods
Hardware and mechanical knowledge
Written and oral communications
Understand general construction site layouts
Strong customer service skills to establish and enhance customer relations
Flexible work schedule with variable start time based on production schedule
Follow necessary safety precautions while working with broken glass, defective products, etc.
Must have driver’s license to operate company vehicles
Ability to operate various hand and power tools
100% Employee Owned Company! - Stock Ownership Program